Max Weber |
Weber was primarily a
sociologist. Referring to his work, he can be referred to at most as a
political sociologist or a political economist. His contribution to Administration
has been incidental to his sociological studies. His study on rationality and
process of rationalization in the modern world has contributed towards the
theory on bureaucracy. His theory on bureaucracy has gained status to the
extent that the name Weber and the concept of Bureaucracy is being treated
synonymous. Weber is the first theorist who took the concept bureaucracy out of
its pejorative meaning.
Unlike the other
theorists of the classical period, Weber was an academician. He developed his
theory in the context of the government organizations. Since, he also believed
in the generic view of administration, his theory of bureaucracy was also
applicable to the private organizations.
One of the important
characteristics of the modern western society is rationalization. It is a
process that involves consistency, logic or reason. It also involves a logical
correlation between the means and the end.
Weber says that
Rationalization is a process that does not involve magical elements. Weber came across a phenomenon called as “Domination”. Domination is a relationship between the ruler and the ruled whereby
the ruler has the right to rule and the ruled has the duty to obey.
Weber has studied “domination” in the context of various
organizations such as religious bodies, economic bodies, government bodies etc.
While studying in the context of religious and economic bodies, he referred to
“domination” being based on the constellation of interest. While
studying in the context of government bodies, he referred to “domination” as authority.
Domination
based on Authority
Power
is the ability to get things done irrespective of resistance in a communal or
social situation.
Legitimacy
refers to exercise of power based on values those are accepted by the subjects
in a society.
A legitimate exercise of power
is Authority. (Power + Legitimacy = Authority)
In order to study Authority, he used a methodology called
as “Ideal Type”. Ideal Type is not
something which is perfect or could be considered as a role model or something
which is average. It is derived from the concept of “idea”. “Ideal Type” is a mental construct or a
mental map of the researcher or it is a one sided exaggeration of the reality
or it is a researcher’s imagination in order to act as a reference point so as
to observe compare and classify the reality so as to derive hypothesis and
generalizations. It is a utopia which is though derived from reality is not
found in reality.
Weber’s study was very
comprehensive. It was both, historical and contemporaneous. It was based on
both primary sources and secondary sources. It was historical in the sense that
Weber undertook his studies during the latter part of the 19th
century. By that time, a lot of study had already taken place on these
subjects. It was contemporaneous in the sense that he took present existing
conditions into regard.
By using Ideal Type,
Weber came out with a Threefold Classification of Authority.
1.
Traditional
Authority- Weber refers to a type of authority, obedience to
which is based on tradition, customs and conventions. It is a type of authority
which is based on the fact that certain things are to be obeyed because those
are used to be obeyed. It emphasized on the importance of the eternal past.
a. Patriarchal Traditional Authority-
It refers to a type of authority obedience to which is based on age. The
individual who is the eldest exercises the power. Most of the societies are
male dominated so normally the eldest male exercises the power.
b. Patrilineal Traditional Authority-
It refers to a type of authority obedience to which is based on lineage.
2.
Charismatic
Authority- It refers to a type of authority obedience to
which is based on the extraordinary qualities or exceptional personality.
3.
Legal
Rational Authority- It refers to a type of authority
obedience to which is based on law. According to Weber, this is the most
rational form of authority. He says laws are established through a process and
carries a purpose.
Charismatic Authority
is the most temporary or provisional form of authority. Charismatic Authority
is based on the exception qualities which are relevant to the situation. Weber
says situation changes and as the situation changes, the charismatic authority
comes under threat. The charismatic authority which comes under threat will either
dismantle itself or it might decide to continue. If it decides to continue, it
can continue by converting itself into traditional authority or legal rational
authority. But, in modern society, it mostly converts itself into legal
rational authority. This is the process through which charismatic authority
continues itself. This is referred to as routinization
of charisma or institutionalization
of charisma.
Weber has considered
the charismatic authority of being capable of bringing about fastest possible changes
because under the traditional authority, change affects the source of authority
and under the legal rational authority; the change has to follow the due
process. But, charismatic authority has little limitations.
Weber was not only
interested in understanding the relationship between the ruler and the ruled
but also the manner in which the ruler exercised their rule over the ruled. In
that particular context, he entered into the domain of administration. In this
context, in order to understand administration, he also used the “Ideal Type” Methodology.
Administrative
Systems
1.
Traditional
Authority
a. Patrimonial Administrative System-
It is a highly centralized administrative system. The functionaries are treated
as the personal servants of the Supreme
Authority. Various functionaries derive their power out of their loyalty
towards the Supreme Authority. It is based on the principle of “loyalty is bartered with power”. It is
a type of system where there is a heightened importance of primordial identities such as region, caste, language etc.
A
good example is that of Monarchical Administration. In such a system, king is
considered to be the supreme authority. Every other functionary owes his/her
position to the king.
b. Feudal Administrative System-
It is a comparatively autonomous administrative system. Functionaries for their
remuneration are not dependant on the Supreme Authority rather they have their
own source of remuneration. Rest of the characteristics of this system are in
close resemblance with that of the Patrimonial System. Weber has conceived Feudal Administrative System in the
background of the Western European
Feudalism.
Western
European Feudalism- In Western Europe, Kingship System was
prevalent. The head of the state was the King. The kingdom was divided into
various feudal areas which were owned by the Feudal Lords. A king might himself be a feudal lord of any feudal
area. The entire authority relating to the Feudal Area was vested with Feudal
Lords. Feudal Lords used to raise taxes and were not dependent upon the king
for remuneration. Feudal Lords shared a part of their taxes with the King and
in turn, King provided them protection through his army.
2.
Charismatic
Authority- It has no Administrative System. There are only
followers and disciples. There have been certain exceptions where the
charismatic authority tried to establish administrative system and wherever it
had been, it had been the Patrimonial Administrative System.
3.
Legal
Rational Authority- The administrative system under this
type of authority is called as Bureau
or Bureaucracy. Weber says that
Bureaucracy is the most rational form of organization. Even though Weber was
not the first one to theorize on bureaucracy nor did he coin the term
bureaucracy nor did he define bureaucracy, both prior to Weber and post- Weber,
his idea on bureaucracy has been one of the most important conceptualization on
bureaucracy. Yet, his theory assumes critical significance. His importance lies
in providing a detailed, elaborate, functional and structural characterization
of bureaucracy.
a. Bound by Impersonal Law-
Bureaucracy is a type of organization in which the functionaries do no act as
per their own choices or whims and fancies. Rather, they act as per the
prescriptions of the law or the provisions of the law. These laws are
impersonal or neutral to various individuals occupying the positions within the
organization.
b. Sphere of Competence-
Within bureaucracy, every position carries a defined area of responsibility
while carrying the required authority and skill.
c. Hierarchy- Bureaucracy
is a hierarchic or layered organization in which there is a clearly established
relationship between the superordinate and the subordinate. Further, the line
of authority from the top of the organization to the bottom of the organization
is clearly established.
d. Meritocracy-
The recruitment into bureaucracy is based on expertise or ability. Further, the
individual within the organization operates with a contractual relation i.e.
while individual remains under obligation towards the job but personally
remains free.
e. Impersonal Detachment-
Within bureaucracy, there is a separation between ‘the personal office and the public office’ and ‘personal property and private property’.
f. Career Service-
For an individual functionary, the occupation in bureaucracy is a career i.e. a
lifelong engagement and the engagement in bureaucracy is the only engagement.
Individuals in bureaucracy gradually move from lower amount of responsibility,
authority and remuneration towards higher amount of responsibility, authority
and remuneration.
g. Written Records-
In this administrative system, the administrative acts, decisions and rules are
maintained in writing. They are not conducted orally.
h. Non- Appointed Head-
Bureaucracy is an appointed body of officials being headed by a non-appointed
official or having a political head. Weber
has conceived the concept of Bureaucracy in the context of Modern Democratic
Setup.
4.
Functional
Characteristics of the Bureaucracy- Bureaucracy is
scientific, rational, technical, impersonal, impartial (non-discriminatory),
neutral (politically unbiased), carrying honesty and integrity and operating
with precision and predictability (it operates on the basis of impersonal laws
and scientific approach). Thereby, according to Weber, it is the most efficient
form of organization. It is said that
“Weber is the first theorist who took out bureaucracy from its negative
meaning”. But, Weber has not blind towards the limitations of Bureaucracy.
5.
Limitations
of Bureaucracy
a. Problem of Alienation within the
Bureaucracy- Here, Weber is referring to the
separation of the individual from his own self. Weber further says that because
of Impersonal Detachment and Career Service, the members of the
bureaucracy gradually face the problem of alienation i.e. they gradually get
separated from their own self. Bureaucracy turns out to be an iron cage from
where there is no escape. This phenomenon has been referred to as “Phenomenon of Golden Cage” (Golden
because it provides power and privilege and Cage because it curtails freedom
and makes the person an automaton) by various other theorists. C. Wright Mills
has called this phenomenon as “Prostitution
of Personalities” (In order to suit the job, the person adopts a separate
personality other than his own self).
b. Problem of Institutional Character
of Bureaucracy- Weber has theorized his concept of
bureaucracy in light of Modern Democracy. As per Weber, the State is an
instrument to achieve the purpose of the society and goals of its citizens.
State is a means to an end and not an end in itself (Staatraison- German Term). State cannot achieve its purpose without
expertise or technicism or without a disciplined group of professional
manpower. Bureaucracy is a form of organization which is ingrained in the
purpose of the state. Bureaucracy is also a means to an end rather than an end
in itself. Bureaucracy is instrumental in character.
Weber says that Bureaucracy is a
professional body of official which exercises power. But, there is a
possibility that bureaucracy instead of using power or exercising power for the
purpose of the state or the society, it might misuse or abuse the power for its
own private purpose or goal. Thereby, it being instrumental in nature, it might
turn institutional. Institutional
here refers to becoming an end in itself rather than being a means to an end.
But, Weber is not pessimistic on this account. He is optimistic about a
solution for this problem in bureaucracy. He considers certain solutions such
as:
i.
Separation of Power
ii.
Collegiality
iii.
Amateurism
iv.
Direct Democracy
v.
Representative Democracy
He
finally accepted “Representative
Democracy” as a viable solution to address the problem of Institutional Bureaucracy. Representative Democracy being a
loop-based democracy, the citizens will be able to control bureaucracy, its
actions and intention through the exercise of control over the representatives
who in turn will control bureaucracy as per the views and interests of the
citizens and the society.
6.
Emergence
of Bureaucracy- According to Weber, the rise of
bureaucracy has been because of
a. Capitalism-
It is a type of economic system which is based on the idea of private
investment and profit. It is a type of economic system which prefers stability
in the environment. Bureaucracy as an institutional development which is based
on an impersonal law provides stable and predictive environment. Thus,
Capitalism became one of the factors for the rise of bureaucracy.
b. Industrialization-Industrialization
had a critical impact on the size and functioning of the organizations.
Organizations became big in size and large in operation. They could be no
longer managed in an unprofessional and unscientific manner. They required a
scientific approach. This provided a basis for the rise of bureaucracy.
c. Democracy-
Democracy as a philosophy promotes impartiality, ensures equality and envisages
a state which works towards the welfare of the people. Democratic spirit can
only be furthered where discrimination does not exist. This is only possible
when the law is impersonal in nature. Bureaucracy works within the framework of
impersonal law. Hence, bureaucracy grew with democracy.
Democracy promotes welfare of people but
this cannot be provided without the requisite expertise or professionalism.
This expertise and scientific approach can be provided by bureaucracy. Thus,
democracy provided a suitable environment for the bureaucracy to nurture.
d. Money Economy-
Money economy provided a basis for the mode of exchange. The prices of goods
and services were fixed. Bureaucracy is a hierarchic organization with a sphere
of competence i.e. every position has ad defined responsibility and authority.
Bureaucracy being hierarchic in nature, responsibility and authority within the
organization is unequally distributed. Thereby, different remuneration is given
to persons performing different types of responsibilities. This required
standardization of remuneration in the mode of payment and this standardization
is only possible in case of a Money Economy. Thus, Money Economy provided a
basis for the rise of bureaucracy.
good for understanding
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