Contemporary Theories on Motivation |
These
are referred to as contemporary theories because these theories are able to
more appropriately explain the phenomenon of the motivation in the contemporary
organizations. There are eight theories in this regard. I will deal with the
ERG Theory, Cognitive Evaluation Theory and Job Design Theory in this article.
1. ERG Theory
2. Cognitive Evaluation Theory
3. Job Design Theory
4. The Equity Theory
5. Goal Setting Theory
6. The Achievement Motivation Theory
7. Expectancy Theory of Motivation
8.
Porter
and Lawler’s Theory
ERG Theory
It
has been developed by Clayton Alderfer. He has developed his theory while
modifying Maslow’s theory. Thus, he has used the concept of ‘Need’ in his
theory. The studies conducted which became the basis for his theory found out
that as far as the individuals are concerned; they are primarily motivated by
an urge to satisfy three types of Needs.
1.
Existence
Needs- These refer to Physiological and Safety/Security
Need by Maslow.
2.
Relatedness
Needs- These refer to Social Need and the extrinsic part
of the Self-Esteem Need (Social Status).
3. Growth Needs-
These refer to the intrinsic part of the Esteem Need and Self-Actualization.
These
needs are overlapping with the five needs of Maslow. The study found that the
concept of Prepotency of need and the concept of Need hierarchy given by Maslow
is questionable. CRG theory says that as far as an individual’s motivation is
concerned, it might not necessarily arise out of satisfaction of one need
rather the individual might seek satisfaction of more than one need at a given
point of time. The Prepotency of need not necessarily follows the sequence as
established by Maslow. Alderfer believes that the emergence of these needs is
random. There cannot be a fixed sequence to it. Thus, this theory is
highlighting two things.
1.
The Prepotency of the need may not
follow the Maslow’s need hierarchy. The very emergence of the need may be at
any level. Any need may become prepotent at any given point of time.
2.
This theory has emphasized that these
characters of the individual’s need vary from each other because every
individual has his/her own experiences and background.
3. It
has also discussed a phenomenon called as Frustration-Regression Dimension. An
individual being frustrated with a higher order need develops an urge to
satisfy or attain more and more of the lower order need.
Cognitive Evaluation Theory
This theory has established the relationship between
the extrinsic and intrinsic factors while influencing the behaviour of the
individual. The introduction of the extrinsic factors influences the effect of
intrinsic factors and weakens the intrinsic factor’s influence over the
individual. This explains the lack of motivation among the individuals in
various organizations.
While
this theory explains administrative behaviour in a pleasing manner but still it
suffers from some infirmities.
1.
Though it explains the extrinsic factor
influencing the intrinsic factors, but it fails to explain how the strength of
the intrinsic factor can be maintained in the background of the introduction of
the extrinsic factors.
2.
This theory has been developed while
conducting the studies with groups of students rather than groups of employees.
Thus, its findings are questionable.
3.
Some subsequent studies were undertaken
and those studies revealed that this theory is not applicable to explain the
jobs which carry high intrinsic factors or certain type of jobs which are
higher in terms of job Content. A job where intrinsic factors are high, in such
a scenario, the extrinsic factors are not influence the intrinsic factors. This
is particularly in the higher levels of an organization.
4. At
the same time, the studies also found that job which in terms of content is
low, for them the extrinsic factors are motivational or extrinsic factors act
as motivators. The cognitive evaluation theory is more relevant to explain the
jobs where the job in terms of job content is more intermediate. Thus, his
theory is more relevant at the intermediate levels of an organization.
Job Design Theory
It
says that an individual’s motivation to work largely arises out of certain
psychological antecedents of the individual which in fact define individual’s motivation
or lack of motivation. This theory maintains that every job carries certain
characteristics and these characteristics are responsible for development of
psychological feelings. These psychological feelings form the cognitive
antecedents defining the individual’s motivation or lack of motivation.
1.
Skill
Variety- It refers to the extent to which the job requires
multiple skills or a single skill. If the job requires multiple skills, it is
high on skill variety and if the job requires single skill, it is low on skill
variety.
2.
Task
Identity- It refers to the extent to which the job is
related to the completion of the whole of the work or the job is related to
complete work or the extent to which the job is related to an identifiable
piece of work or a part of the larger identity. If it is related to whole of
the work, it is high on task identity and if it is related to a part of the
work, it is low on task identity.
3.
Task
Significance- It refers to the extent to which the
job influences/impacts the performance of other jobs or the extent to which the
other jobs are dependent on this job. If other jobs are dependent on this job,
the job is high on task significance and if other jobs are not dependent on
this job, the job is low on task significance.
4.
Autonomy-
It refers to the extent to which the job allows freedom in defining the job. If
the job allows freedom, it is high on autonomy and if the job does not allow
freedom, it is low on autonomy.
5. Feedback-
It refers to the extent to which the information is available about the
performance of the job. If the information is available, the job is high on
feedback and if the information is not available, the job is low on feedback.
This
theory says that these characteristics in a job are responsible for the feeling
of meaningfulness in an individual.
If
on account of any of the first three factors (Skill variety, task identity and
task significance) the job is rated high, the individual gets a feeling of
meaningfulness or worthiness.
If
autonomy is high, the individual derives a feeling of responsibility from the
job.
If
feedback is high, the individual derives a feeling of knowledge or being
knowledgeable or being informed.
Job Design Theory
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Skill Variety
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Feeling of Meaningfulness
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Task Identity
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Task Significance
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Autonomy
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Feeling of responsibility
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Feedback
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Feeling of being informed or knowledge
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The
individual’s motivation depends on the individual’s psychological feeling of meaningfulness,
responsibility and knowledge.
This
theory implicates that a manager should focus on these characteristics in order
to keep the individuals motivated.
This
theory was subsequently modified through the Social Information Processing
Model by introducing additional cognitive factors. This model argued that the
characteristics of the job are more perceptual in nature rather than being in
reality. These characteristics differ from individual to individual. A
particular job high on task significance might appear low on task significance
to other individual. The manager while organizing the job should try to
understand the subjective perception of the individuals towards the job. It is
one of the most acceptable theories in the contemporary period.
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